Responsibilities:Provide internal & external support via email or phoneJob arrangement, working with related departments and customers, to ensure the delivery and installation is on scheduleProviding prompt & accurate responses to customers' inquiries.Call / Email existing customers for contract renewal and join the maintenance planSpare part inventory control, communicate with suppliers and create quotations for customersHandle ad hoc assignments and other duties as requiredRequirementsWorking experience in Customer Service/ Telesales in advanceHKCEE/DSE or aboveImmediate available is preferredStrong interpersonal communication skills and good telephone mannerGood knowledge of PC applications & GmailBenefits:5-day work and bank holidaysBonus scheme and promotion opportunities14-day Annual leaveBirthday leaveFree snacks & drinksMedical benefitsOn-Job-TrainingStable working environmentAll applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.