System Support Engineer (Infrastructure)
Automated Systems (H.K.) Limited
- 沙田區沙田
- 長期
- 全職
- Provide technical support for cloud ,SCCM, VMware, Linux -based systems, applications, and infrastructure.Troubleshoot and resolve issues related to cloud services, networking, storage, and security.
- Monitor system performance, identify bottlenecks, and implement improvements.
- Assist in deployment, configuration, and maintenance of cloud environments.
- Collaborate with DevOps and development teams to ensure smooth operations.
- Document support processes, incidents, and resolutions for knowledge sharing.
- Assist users with access management, permissions, and cloud service-related queries
- Handle incidents, services and change requests
- Higher Diploma or above qualifications
- 2 year or above experience in infrastructure , experience with SCCM, Vmware, Linux Cloud AD / Networking , Microsoft 365 administration (Account modification/license assignment), VM ware, Linux
- knowledge and experience of MacOS support
- ITIL Foundation Certification holder is an advantage
- Candidate with SCCM experience would be advantaged
- Fluent Cantonese , English and Putonghua
- Immediate available is highly preferred
- Shek Mun/ Chek Lap Kok
- Mon-Fri
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