Job Responsibilities:Provide customer serviceRespond to customer inquiriesHandle VIP program inquiries and points accumulation servicesArrange delivery services for customersProvide gift wrapping, exchange or temporary storage services, and assist in store operationsAssist the Store Manager in daily team management and operations.Monitor workflow, schedule shifts, and ensure service quality standards are met.Support training, coaching, and performance evaluation of customer service staff.Requirements:Diploma graduate or above with relevant experience preferably in retail industry.At least 2-3 years’ experience in customer service, with 1+ years in a supervisory or leadership role.Strong communication, interpersonal, and leadership skills.Proficiency in customer service software and standard office tools.Flexible to work shiftsGood coaching and training skills to develop team membersBenefit:$5,000 New join BonusReferral BonusDiscretionary BonusShopping Discounts7 Paid Rest Days17 Public HolidaysAnnual Leave starting from 10 daysBirthday LeaveMedical BenefitsWe offer a competitive remuneration package and good prospects to the right candidates. Please send your full resume with expected salary to our e-mail or WhatsApp 6129-7102 to Mr. Yeung.*Data collected will be kept confidential and used for recruitment purposes only.All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
