Customer Service Executive (Electrical & Electronics Technology)
- 粉嶺
- 長期
- 全職
- Handle incoming email and phone enquiries
- Prepare proposal, quotation, and agreement for customers
- Provide technical solution to customers
- Communicate with laboratory staff on sample handling and test requirement to ensure proper job management
- Maintain good relationship with customers
- Work closely with frontlines to explore new business
- Monitor test status and keep testing record for key customers
- Provide regulation update and recommendations to customers
- Ensure quality and accuracy of work
- Handle ad-hoc tasks from team leader
- Holder of higher diploma or above in chemistry related discipline (Candidate from non-chemistry background with laboratory experiences will also be considered)
- With Customer Service relevant work experience is of an advantage
- Good communication skills
- Good command of both written and spoken English and Chinese (including Mandarin)
- Good computer knowledge of MS Excel, Word and PowerPoint
- Project Management skill is of an advantage
- Proactive, responsible and able to work independently
- Able to learn and work under pressure
- 5-day Work Week
- Double Pay and Performance Bonus
- Dental and Medical Benefits
- Accident Insurance and Life Insurance
- Annual Leave
- Birthday Leave
- Paid Maternity Leave, Paternity Leave, and Marriage Leave
- Career Advancement Opportunities
- On-the-Job Training
- Education and Training Subsidies
- Free shuttle service
- Employee Assistance Program (EAP)
- Staff Activities