Assist the Manager to perform requirements assessment, solution design, development, implementation, quality assurance and production commissioning
Act as the project manager of Airport Services team to ensure timely, quality and within budget systems implementation of 2RS system enhancement as well as systems extension of 3RS
Act as the technical support lead for day-to-day support and maintenance, and deployment of new autonomous vehicle initiatives
Liaise and coordinate with a diverse range of internal / external stakeholders, contractor and supplier in relation to planning, project management and support functions
Provide technical collaboration and consultation for AA internal users related to IT Airport Services
Develop user requirements specifications, functional design and specifications for contractors based on business requirements
Develop project implementation plans and work breakdown structure and manage data, reports and related information to facilitate project administration and contract compliance
Perform project support/administration to assist in meeting agreed project objectives, service delivery standards and timelines, stakeholder expectations and user requirements
Supervise different contractors on performing factory acceptance tests, site acceptance tests and user acceptance tests
Monitor the performance of the responsible application systems to identify areas of enhancements; and close out outstanding system issues by implementing fixed or upgrades
Ensure smooth transition of system operations by providing instructions and expert advice to first level support staff
QualificationsRequirements:
Degree holder in Information Technology, Computer Science or related disciplines
A minimum of 6 years' relevant working experience in which at least 4 years' experience in project management and stakeholder management
Possession of Project Management Professional (PMP) certification and/or ITIL certificate is preferred
Knowledge in aviation industry, airport and/or baggage handling systems and Government system interfaces protocol are preferred
Proven application development and support experience in large scale, mission critical systems
Working experience in airports and aviation industry is preferred
Excellent communication and presentation skills with all levels of the organization
