IT Support Officer (Financial Institution)

Primetech Technology

  • 香港
  • 長期
  • 全職
  • 10天前
Primetech Technology Limited (“Primetech”) is the leading specialist of provider of IT experts in Hong Kong. For more than 15 years, we have been successfully placing our employees in different IT position through secondment. Our mission is to link our skilled employees with our business clients so that the right personnel is placed in the perfect position. It is because we dedicate the recognition of your professional knowledge and career prospects.We hire a tremendous number of employees to work in the technology territory of private, public sectors and multinational corporations in Hong Kong through secondment. These corporations include listed enterprises in Telecom, Finance & Banking, FMCG, Fashion & Design, Retails & Marketing and Government Department.If you are an Information Technology professional, a fresh graduate and possess the enthusiasm to involve in the IT field, do not hesitate to contact us now for your career development. We are pleased to share the opportunities with you.Summary:We are looking for talented candidates as an IT Support Officer for our client which is a renowned and well established enterprise in Hong Kong with a global presence. The position will be responsible for providing top quality support for a multinational financial group.Job Description:
  • Provide 1st tier IT application support for Asia Pacific users
  • Provide support to users in respect of the relocation, installation, maintenance and operation of computer software and hardware
  • Install, configure and upgrade variety of IT services including network printing, directory structures, user access and file services.
  • Anticipate communication and networking problems and implement preventive measures
  • Establish user profiles, user environments, directories, and security for networks being installe
  • Technical Support for Desktop PCs – both Software and Hardware.
  • Analyze and resolve technical problems
  • Monitor and report on the progress of all support calls as well as maintain inventory update
  • Work with internal and external parties to resolve technical issues
  • Develop and maintain IT systems documentation
Job Requirement:
  • Higher Diploma in Information Technology or equivalent
  • At least 1 year of IT support experience;
  • Basic technical knowledge of network equipment and servers, e.g. Windows server, network router, cable patching, server components, etc
  • Knowledge and practical experience in Information Technology Infrastructure Library (ITIL) processes
  • Good command of spoken & written English and Chinese
We welcome fresh graduate students with great communication and people skill to join us and globalize your career! Experienced candidates will be considered for a senior position, we offer highly competitive package to the ideal candidatesInterested parties please send your CV to [email redacted, apply via Company website]

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