IT Support Technician

The Independent Schools Foundation Academy

薄扶林
長期
全職

5天前

The Independent Schools Foundation Academy (The ISF Academy) has a deep commitment to Hong Kong, inspiring Pre-Primary to Grade 12 learners to act as empowered global stewards since its establishment in 2003. As an internationally accredited private independent school, our unique student-focused academic curriculum and experiential learning programs are deeply rooted in Chinese culture combined with a truly bi-lingual and intercultural learning environment. ISF’s exceptional IB Diploma Programme performance over many cohorts, has seen graduates accepted at the world’s most prestigious universities to continue their next stage of learning. The school currently has around 2600 students and 530 employees across the three ISF schools.We are now seeking a self-driven, passionate and experienced candidate to fill the following position:Job Description: As an IT Support Technician, you will be responsible for providing technical assistance and support to our staff, students and parents of the Academy. Your duties will include troubleshooting hardware and software issues, configuring network settings etc., and ensuring the smooth operation of our IT systems.Job Responsibilities:

Provide day-to-day IT support to staff, students and parents via phone, email, and in-person.
Troubleshoot and resolve issues related to hardware, software, networks, classroom IT facilities, email, office applications, and printers.
Install, configure, and maintain computer systems and applications.
Assist in organizing and managing any IT-related activities and events.
Assist with the setup, maintenance of the IT infrastructure, networks and systems.
Managing user accounts and profiles, as well as handling password issues, including the creation and deactivation of user accounts.
Work collaboratively with IT team members to ensure the IT office operates efficiently.
Perform other tasks assigned by supervisor.

Requirements:

Higher Diploma or above in Information Technology or related discipline;
Knowledge of OS X and Windows Operating System. Linux familiarity is an advantage;
Knowledge of Microsoft Office (both Windows and Mac environment);
Knowledge of administering users and computers via Active Directory;
A good team player who is self-motivated, mature, and able to work independently.
Good communication skills in both spoken and written English, Cantonese, and Mandarin.

The ISF Foundation, Academy & Pre-School are committed to ensuring safety and well-being of our students. We hold high standards of recruitment practices with the attention to child safeguarding. All applicants to us must be willing to undergo background checks and child protection screening.Benefits:

Free Shuttle Bus travelling to and from The ISF Academy will be provided:
Route 1: North Point > Causeway Bay > Aberdeen > The ISF Academy
Route 2: Admiralty > IFC > Kennedy Town > The ISF Academy
Medical benefits
Annual Leave + Term Leave: 22 days

Application Deadline: 4 September 2025Remuneration will commensurate with qualifications and experience. We will offer an attractive benefits package including medical, life insurance, and opportunities for professional development and continuing education to the right candidate. Please submit your application by completing the Application Form, Reference Check Statement which could be downloaded from our website: www.isf.edu.hk together with full Curriculum Vitae and Covering Letter. Please quote with our “Ref: no.” by email to [email redacted, apply via Company website].Personal data is collected for employment purposes only.

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