Assistant Manager, Medical Services (SME Claims Projects)- HSBC Life

HSBC

  • 九龍城區九龍城
  • 長期
  • 全職
  • 8小時前
Job descriptionSome careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make.At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific Region. Our Employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.We are currently seeking a high calibre professional to join our team as an Assistant Manager, Medical Services (SME Claims Projects).Principal Responsibilities
In this role you will
  • As an SME for Claims domain projects drive business teams in Digital and AI projects and Proof of Concepts on scope, requirement and develop business outcomes
  • Liaise with product owner, delivery teams & testers for resolving technical and functional queries
  • Work closely with business users to understand system defects/gaps and collaborate with technical teams on the reporting and resolution of defects/gaps
  • Collaborate with internal risk and governance stakeholders on implementation of project specific activities
  • Able to perform data insights on claims trends and prepare presentation materials with executive summaries and actionable insights
  • Ability to wear multiple hats (business, technical, testing) to communicate and manage stakeholders on strategic initiatives
  • Perform other responsibilities and duties periodically assigned by line manager to drive business requirements
RequirementsTo be successful you will need
  • Bachelor's degree or equivalent preferable with prior experience on Employee Benefits, Group Life Insurance business analysis, Claims system development or Testing support
  • Knowledge and experience in system analysis and testing for the business users in insurance claims/Underwriting
  • Understanding of Agile methodologies and well versed with JIRA and Confluence
  • Excellent skills in data story telling & articulate insights to management
  • Effective communication and interpersonal skills, with excellent relationship building and stakeholder management skills
  • Good command of written and spoken English and Chinese
  • Good computer skill, proficient in MS Office, Excel and PowerPoint
  • Ability to effectively prioritise & execute tasks while under pressure
Opening up a world of opportunityHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.Issued by The Hongkong and Shanghai Banking Corporation Limited.HSBClife2025

HSBC