ASSISTANT CUSTOMER RELATIONSHIP SUPERVISOR (5-day work)

尖沙咀
長期
全職

20小時前

HARBOUR CITY, the flagship property of Wharf Real Estate Investment Company Limited, situated in the commercial hub of Tsim Sha Tsui, boasts 8.4 million square feet of prime commercial space comprising offices, retail shops, serviced apartments, hotels and club, and approximately 2,000 car parking spaces. With its over 450 shops including about 50 restaurants and one cinema, Harbour City is home to Hong Kong's largest shopping, dining and entertainment centre.Join our winning team and make a difference in your career!
We sincerely invite high caliber with positive attitude to join us on the road of service excellence and continuous improvement. Interest parties are invited to send full resume by clicking Apply Now button.Job Responsibilities:

To handle enquiries and complaints from members of loyalty program at members' lounge and VIC counters in polite and helpful manner
To handle membership acquisition and redemption of membership benefits and gifts
To maintain excellent relationship with members by providing quality service
Perform administrative and ad-hoc duties as assigned

Requirements:

Diploma Degree or above in Property Management/ Hospitality/ Business related disciplines is highly preferable
2 – 3 years of experience in customer service, hospitality or sales industry is an advantage
Pleasant, proactive, customer-oriented with good manners and can work under pressure
Good command of spoken Cantonese, English, Putonghua
Shift duties is required

Successful candidates will be provided with a tailor-made induction course to get familiar with our shopping mall and to acquire necessary customer service skills. On-going classroom and on-the-job trainings will be provided where appropriate for a successful long-term career development within the Company.We offer competitive remuneration package that commensurate with experience and qualifications. Fringe benefits include 5-day work week, general holidays, 14 days of annual leave, employer’s top-up MPF contribution, family medical plan, training sponsorship, employee wellness programs and other benefits.Interested parties are invited to contact us by Whatsapp 9864 8078 or send full resume stating contact telephone number, date available, present and expected salary by pressing “Apply Now” below.(Personal data provided will be used strictly in accordance with the Company’s personal data policy which is available upon request.)Harbour City Estates Limited
PMC licence / 物業管理公司牌照 (C-711379)

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