Senior Manager, Quality Assurance
- 香港
- 長期
- 全職
- Lead multiple QA projects across all the markets for Omne OneMod.
- Establish and manage project governance and risk management.
- Oversee cross-team coordination resource alignment and delivery excellence in defined timelines.
- Ensure the business, application, data and technology developments are aligned with the business requirements direction through quality assurance and testing.
- Ensure quality objectives are achieved during the process of delivery of regional consumer mobile Apps and operations platform
- Mitigate the risks associated with releasing technical issues into the production environment and proactively prevent negative impact to the internal and external users.
- Develop and execute QA strategies that align with business objectives for automation and manual testing
- Build reusable test assets and scalable automation frameworks
- Collaborate with Agile DevOps teams, developers, Group IT, and business units to embed quality into every stage of delivery
- Design mitigation strategies to avoid defect leakage.
- Lead defect root cause analysis and apply automation to reduce defect recurrence
- Own the full test lifecycle: risk analysis, estimation, planning, monitoring, issue management, and reporting
- Ensure quality standards and procedures are followed across teams.
- Own non-functional QA process and audits within the defined boundary and scope of the program
- Lead all the Test Management activities (i.e. Risk Analysis, Test estimation, test planning, Test Monitoring & Control, Issue Management, Test Report and Evaluation)
- Owning the full test lifecycle including:
- Risk analysis
- Test estimation and planning
- Monitoring and control
- Issue management
- Reporting and evaluation
- Preventing reputational damage and customer dissatisfaction by ensuring defect-free releases
- Working closely with Agile DevOps teams, developers, Group IT, and business units to embed quality into every stage of delivery.
- Chairing UAT meetings and defect resolution sessions across functions and geographies follow up the pending validation test cases and status update to the team as well as to provide guidance/support to resolve the problems
- Articulate and explain processes and outcomes to all Tech leaders and developers, engage and negotiate and influence using the right processes and testing tools.
- Designing and maintaining standardized templates for test case and defect management (e.g., Jira dashboards).
- Ensuring consistent application of QA standards across program and compliance with audit requirements.
- Uphold regulatory compliance and governance standards.
- Be personally liable for breaches of insurance regulations.
- Supporting the delivery of high-quality assurance services across departments
- Bachelor’s degree or above in Computer Science or related field
- At least 10 years experience as development quality assurance or senior automation test specialist for native app development for multi countries markets
- Experience with multi-location, multi-country product launch
- Experience in CICD & Agile work management
- Experience on leading a multi-country, multi project team of 10+ members
- Strong technical background in cloud and distributed technologies
- Structured decision making and problem-solving skills
- Proficient understanding in QA methodology and Process
- Expertise in Project management, Program Management and Technical delivery
- Expertise in Project Risk management
- Skilled in non-functional QA, including application and cyber security.
- Strong computer science fundamentals including data structures and algorithms
- Strong experience with automation testing
- Deep understanding of digital trends and digital insights aligning with architecture and infra operations perspectives
- frameworks Selenium/Webdriver/TestNG
- Proficient with at least one of the following types of databases - Relational or NoSQL
- Databases (Oracle, Teradata, Hadoop, MongoDB)
- Experience with server-side load and performance testing tools such as jMeter
- Experience with non-functional testing like web product security, page accessibility and client side page speed
- Familiarity with mobile operating systems like iOS, Android
- Familiarity with mobile application testing tools, emulators, and mobile application development environment.
- Familiarity with mobile automation tools such as XCTest, Espresso, etc.
- Experience with test modeling, test design and test reporting