
Manager, Asset Servicing Middle Office - Corporate and Institutional Banking
- 九龍城區九龍城
- 長期
- 全職
- Contribute and support to the strategic direction of the overall department. Oversee HSBC Global Custody or Third-Party Custodian operations from Fund Admin perspective
- Work with a team of processors and checkers who are handling a high level of complex processes. Troubleshoot, problem solve, and solution issues raised
- Ensure timeliness and accuracy of processing and reporting deliverables. Strong risk management mindset
- Support ad-hoc projects as assigned and ensure smooth implementation
- Contribute to business decisions based on established procedures and escalate when needed
- Participate in user acceptance testing including test case preparation
- Manage queries in a timely manner and followed through to a satisfactory resolution
- Review existing processes and identify areas of improvement. Support initiatives to improve efficiency and accuracy
- Support launch of new products as requested by client. Assist in coaching and training
- Relevant experience in a management role of Custody/Funds Administration Function, with a deep understanding of the custody and funds administration product/services
- Project management experience with a proven track record to think strategically and support operational efficiencies across a large network of stakeholders
- Experience of managing issues and identifying root causes with a mitigation plan is essential
- Ability to assimilate complex information quickly in an increasingly changing business environment
- Incorporate the latest market changes into processing methods and to translate any gaps into functional business requirements for future development
- Work with SMEs (Subject Matter Experts) to integrate change across direct custody, global custody and funds asset servicing as well as the wider operations to deliver the business strategy
- Ability to plan and organize workload to meet deadlines, manage priorities and deliver against tight organizational deadlines
- System knowledge of core MSS platforms and operating systems such as Multifonds / IMS (Fund Admin), XSP (Middle Office Corporate Actions), TLM, GHSS would be an advantage. Knowledge of Blackrock's Aladdin platform would be an additional advantage
- Able to work on public holidays and in night shifts if needed to provide BAU support