Senior Solutions Architect

ConnectedGroup

  • 香港
  • 長期
  • 全職
  • 5天前
Our client, a prominent enterprise institution in Hong Kong, is embarking on a significant modernisation initiative. To support this strategic transformation, they are seeking a seasoned Solutions Architect to lead the design and end-to-end implementation of a unified ServiceNow platform. This program will consolidate multiple legacy solutions into a single enterprise ServiceNow platform across corporate functions (IT, HR, Security, GRC, Facilities, etc.)The ideal candidate will have proven hands-on experience in architecting and deploying large-scale ServiceNow solutions, leading complex integrations and migrations, and translating business needs into pragmatic, scalable architectures, and delivery plans.Key responsibilities of the Role:
  • Define the target architecture, guiding principles, and reference models to unify multiple platforms into a single ServiceNow instance.
  • Lead the end-to-end solution development and implementation, collaborating closely with technical teams, third-party solution providers, and internal stakeholders.
  • Establish governance frameworks, configuration management, and SDLC practices, including change control, versioning, CI/CD pipelines for scoped applications, test automation, and release management.
  • Produce comprehensive solution documentation, including architecture diagrams, module descriptions, operational runbooks, and handover materials.
  • Partner with product owners and business leaders to prioritize features, define minimum viable products (MVP), set release milestones, and track program success.
  • Manage vendor relationships and coordinate external partners or managed service providers as needed.
Required Skills for the Role:
  • Bachelor’s degree in Information Technology, Computer Science, or related disciplines.
  • Proven experience in delivering multiple end-to-end ServiceNow transformation projects, from solution design through go-live and stabilization.
  • Strong technical expertise with ServiceNow platform components: scripting (JavaScript, Glide API), IntegrationHub, web services (REST/SOAP), MID Server, CMDB/Discovery, and core applications (ITSM, ITOM, HRSD, CSM).
  • Demonstrated success in platform consolidation and enterprise-wide transformation initiatives.
  • In-depth knowledge of integration patterns, data modeling, and workflow automation.
  • ServiceNow Certified System Administrator or higher certifications (e.g., Certified Implementation Specialist) is a must.
  • Familiarity with enterprise architecture frameworks such as TOGAF or Zachman.
  • Excellent communication skills in English.
Interested candidates are invited to send their most recent CV in Word format to [email redacted, apply via Company website] with the subject line: “ServiceNow Solutions Architect.”All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

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