VIP Deskside Support Engineer (25-35K)

Dedicated resources to provide IT support for all VIP users of customers in the Head Office.
Support all kinds of incidents reported by VIP staff of customers until the issue is resolved.
Fulfill all IT service requests raised by VIP staff of customers.
Prepare, rehearse, and standby for meeting support requested by VIP staff of customers.
Provide IT support services at any location requested by VIP staff of customers, e.g., outside of the office.

Diploma or higher in Computer Science or a related discipline.
At least 4 years of working experience in an IT-related field with solid VIP support experience.
Knowledge of PC, mobile, tablet, and iPad support.
Knowledge of Windows 7, 10, Apple macOS, Android, and iOS-based applications.
Solid experience in providing IT deskside support is preferred.
Good communication and interpersonal skills.
Experience in banking or the financial services industry is an advantage.
Ability to work independently.
Good communication skills in Cantonese, English, and Mandarin.
Benefits:
25-35K Depends on Experience
10-20 Days Annual Leave
5-day Work Week
Friendly and Energetic Working Environment