Officer, Product Management & Customer Experience, Digital Banking

Fubon Bank

  • 北角
  • 長期
  • 全職
  • 2天前
Fubon Bank, an identity that reflects the commitment of providing customers with Value Banking Service - "Get More than You Expect" , is also a leading distributor of investment solutions and services, supported by a broad range of products, a talented and dynamic team.In line with our business expansion, we are inviting committed professionals to join our team. If you have the passion and belief that you can grow with our business, and contribute to our success, capitalize on this career opportunity.Responsibilities:
  • Assist in managing various digital banking products / services and optimizing customer experience continuously
  • Assist in coordination of the logistics for new services / products rollout including the preparation of relevant materials for customer communication and staff training
  • Assist in conducting market survey, preparing user requirements for new digital product and services as well as participating in various projects
  • Participate in User Acceptance Test and provide analytical evaluations on the performance of new product development
  • Carry out special assignments as assigned by team head
Requirements:
  • University graduate or above is preferred
  • At least 1 year’ experience in digital banking / digital related area
  • Strong understanding on the technical aspects of digital banking services and compilation of promotional materials
  • Detailed minded and ability to multi-task in fast-paced environment
  • Customer-oriented with strong business acumen and analytical skills
  • A strong team player with excellent interpersonal and negotiation skills to collaborate among various parties.
  • Proficient in MS Office
  • Proficient in both written and spoken English and Chinese
Please send your application DIRECTLY to Fubon Bank (Hong Kong) Limited, Human Resources Management Group via email: [email redacted, apply via Company website] with full resume quoting the above reference no.For other vacancies, please visit our website: www.fubonbank.com.hk*All personal data provided by job applicants will be used for recruitment purposes only in accordance with the Bank’s Personal Data Information Collection Statement, a copy of which is available on our website: http://www.fubonbank.com.hk/web/html/sh_careers_e.html

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