Contract System Administrator
- 筲箕灣 火炭
- 長期
- 全職
- Provide Level 1 & Level 2 deskside support including setup, installation, deployment, configuration, and maintenance of hardware and applications.
- Address and resolve general queries, incidents, and service requests related to desktops, laptops, and applications.
- Maintain and track inventory of IT assets.
- Document issues, resolutions, and processes in the ITSM platform.
- Ensure compliance with company security policies and best practices in all support activities.
- Maintain accurate documentation of incidents, solutions, and user guides.
- Collaborate with internal teams and vendors to ensure seamless technology operations.Yrs of Total Post-Quali Exp 2.0
Yrs of Relevant Exp 2.0
Requirements - Bachelor's degree in Computer Science / IT.
- Minimum 2 years of experience in deskside technical support, preferably with exposure to Banking / Financial Industry.
- Strong knowledge of Windows OS (10/11), MS Office Suite, Active Directory, network connectivity troubleshooting.
- Strong interpersonal and communication skills; ability to support high-pressure users in time-sensitive situations.
- Self-motivated and able to work independently under pressure.Last Update 07 Aug 2025
Apply To itcareer@infotech.com.hk
Direct Line 2836 0363