Receptionist - Planning and Administration

• To handle phone enquiries and direct calls to relevant division/department according to standard procedures.
• To answer the telephone in a positive, courteous, and professional manner.
• To greet visitors, provide them with necessary information, and direct them to the appropriate person or department.
• To manage the allocation of visitor access passes.
• To handle incoming mails and maintain proper records of all incoming documents and packages.
• To handle the booking requests of meeting rooms and ensure rooms are set up with necessary supplies.
• To provide support on the planning and delivery of various Corporate Social Responsibility (CSR) initiatives and activities of the Staff Activities Club (SAC).
• To support ad-hoc duties as assigned by the supervisor.

• Degree or diploma holder with a minimum of 8 years’ relevant experience in sizeable corporations.
• Candidates with experience in customer service and in dealing with difficult customers are preferred.
• Fluency in spoken English, Cantonese, and Putonghua. Proficiency in Putonghua is preferred.
• Highly proactive and customer-orientated with a positive mindset.
• Professional, presentable, and courteous demeanour.
• Strong supervision and team leading skills.
• Excellent communication skills and works collaboratively with others to meet shared objectives.
• Ability to work under pressure, prioritize tasks, and handle multiple responsibilities simultaneously, prepare to work shift hours.
• Join our team as a Receptionist and be the first point of contact for our visitors and callers. Your professionalism and excellent communication skills will contribute to creating a positive and welcoming environment for all.

Securities and Futures Commission