ASST SERVICE ENGINEERING MANAGER (35K-42K X 13) - MNC medical device brand owner

JPC Texson

  • 葵芳
  • 月薪 港幣35,000-42,000元
  • 長期
  • 全職
  • 25天前
Hong Kong - Shenzhen - Guangzhou - Shanghai - BeijingJPC Texson Ltd, established since 1990, is a Hong Kong and China licensed Employment Consulting firm, specializes in Headhunting and Recruiting Services for companies in Hong Kong and China. We have offices in Hong Kong, Shenzhen, Guangzhou, Shanghai and Beijing.Assistant Service Engineering ManagerLocation: Hong Kong Industry: Medical Equipment & DevicesCompany Type: U.S. Multinational CorporationAbout the CompanyWe are a leading U.S.-based multinational corporation specializing in the design, manufacturing, and marketing of high-quality medical equipment and devices, with a strong focus on mobility solutions—both electrical and mechanical.
  • Hong Kong Office: Sales and service operations
  • Key Clients: Hospital Authority (HA), private hospitals, elderly care centers, and healthcare facilities across Hong Kong
  • Manufacturing Facilities: Located in Europe and other global regions
To support our continued growth and commitment to service excellence, we are seeking a highly motivated and experienced Assistant Service Engineering Manager to join our dynamic team.Role Overview
  • Reporting directly to the Service Director, you will be a key member of a team of 10–12 service engineers.
  • Your primary responsibility will be to oversee and enhance the delivery of our maintenance services, ensuring they meet contractual obligations and uphold the company’s high standards.
Key Responsibilities
  • Monitor and evaluate service quality delivered to customers
  • Ensure maintenance services meet contractual and regulatory standards
  • Organize and conduct regular technical training and assessments for service engineers
  • Investigate and resolve outstanding repair work orders
  • Provide emergency inspections and assessments for incident cases
  • Support the implementation of preventive maintenance programs, ensuring timely execution and reporting
  • Prepare and present regular service performance reports to clients
  • Recommend improvements to enhance service operations and customer satisfaction
Qualifications & Experience
  • Bachelor’s degree in Engineering (Biomedical, Medical, Electrical, Mechanical, or related discipline)
  • Minimum 6 years of technical/engineering experience, with at least 2 years in medical equipment, devices, or machinery
  • Hands-on experience in medical equipment repair is highly preferred
  • Strong technical knowledge with excellent troubleshooting and problem-solving skills
  • Analytical mindset with the ability to identify and drive service improvements
  • Customer-focused with a passion for delivering exceptional service
  • Proficient in MS Word, Excel, and PowerPoint
  • Familiarity with OH&S and infection control policies
What We Offer
  • Competitive compensation: 13-month salary + performance bonus
  • 14 days of annual leave
  • Comprehensive medical insurance
  • Career development opportunities within a reputable multinational medical equipment brand
If you're ready to make a meaningful impact in healthcare and grow your career with a global leader, we’d love to hear from you.TO APPLY for this job or similar jobs :For secure and confidential job application, please click the below link to get our email address.http://jpc.hk/confidential_apply.htmJPC Recruiting Services was established in 1990.We provide free job hunting services to job seekers.To speed up our process, please do NOT send us download links.Personal data provided by job applicants will be used for recruitment purpose only.Your privacy is guaranteed. We will never give out, lease, or sell your personal information.

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