Branch - Branch Officer

The Bank of East Asia

  • 中環
  • 長期
  • 全職
  • 7天前
Together, we can achieve moreThe Bank of East Asia, Limited ("BEA") is Hong Kong’s largest independent local bank with 48 branches, 42 SupremeGold Centres, and 3 i-Financial Centres throughout the city.Overseas, BEA has established a presence in Southeast Asia, the United Kingdom, and the United States. Worldwide, including Hong Kong and the rest of Greater China, BEA operates around 130 outlets and employs approximately 8,000 people. We invite you to become part of our team and to pursue a bright and exciting future.Responsibilities
  • Ensure that the branch's daily operations and financial activities are in compliance with the Bank's policies and procedures
  • Provide coaching to new joined Tellers from operation perspective
  • Assist manager in handling customer’s complaints
  • Provide excellent service in handling customer issues and enquiries in a timely, problem-free and responsive manner
  • Perform the Customer Due Diligence during the account opening process and ensure compliance on the on-going requirements of “Know Your Customer”
  • Comply with all applicable policies, rules, guidelines and regulations prescribed by regulators as well as by the Bank, and ensure all branch staff strictly comply with the same
Requirements
  • Level 2/Attained/Grade E or above of 5 subjects in HKCEE/HKDSE including Chinese, English and Mathematics;
  • Pass the Insurance Intermediaries Qualifying Exam (Paper 1, 2, 3 or equivalent)
  • Minimum of 2 years’ experience in banking sector as teller at branch
  • Sound knowledge in branch operations, products and services
  • Relevant HKIB qualification is an advantage
  • HKIB Certified Bankers preferred
  • Good understanding of relevant branch policies, procedures, practices, rules and compliance requirements;
  • Good command of both spoken and written English and Chinese
Please apply online via the BEA Careers website at https://careers.hkbea.com/psp/hcmprd/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=4756&PostingSeq=1 or by clicking the "Apply Now" button. Kindly note that if you are a new user, you have to first create your User Profile before you can apply.Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Data Policy, which is available upon request. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after 1 year.

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