Helpdesk Support Engineer

Provide frontline helpdesk support on IT-related issues through to a ticketing system.
General MS Office related support.
Perform first tier troubleshooting with on-site and remote tools.
Coordinate with internal and external parties.
Assist in performing any other IT duties as assigned by supervisors.

Diploma or above in Information Technology or related discipline.
At least one year working experience in related IT field is preferable.
Knowledge on Windows, Office 365, other Microsoft is must.
Prior experience in providing technical support to clients over the phone will be a definite advantage.
Good command on written and spoken English, Cantonese, and Mandarin.
Benefits:
Banking Holiday
Young & Energetic Working Environment
10 - 20 days Annual leave
Good Prospect Company