客戶服務代表 (遠程工作/在家工作）Customer Service Representative (Remote Only / WFH)

  • 香港
  • 約聘
  • 全職
  • 20小時前
  • 輕鬆應徵
訴思創研有限公司 (Suez Labs Limited) 客戶服務代表招聘（遠程工作）訴思創研有限公司專注於網站及應用程式開發，是一家快速成長的科技公司。現誠聘客戶服務代表（全遠程），負責解答客戶查詢，維護客戶關係，協助提升客戶滿意度。職責：
  • 透過電話、郵件及線上平台回應客戶問題
  • 協助解決客戶使用產品過程中遇到的技術問題
  • 與團隊合作確保服務質素及客戶體驗
  • 即時反饋客戶需求及建議
要求：
  • 良好溝通技巧，能以中文及英文交流
  • 有客戶服務經驗者優先
  • 熟悉數碼產品及網絡技術者更佳
  • 自我管理能力強，能在遠程工作環境保持高效
我們提供：
  • 靈活的工作時間及全遠程工作模式
  • 持續的專業培訓
  • 有競爭力的薪酬及福利
歡迎有熱忱、積極主動者加入我們！請將個人履歷發送至 hr@suezlabs.hk，標題請註明「客戶服務代表申請」。Customer Service Representative at Suez Labs Limited (Remote Only)Suez Labs Limited is a fast-growing tech company specializing in website and app development. We are hiring a Customer Service Representative (remote only) to handle customer inquiries, maintain relationships, and enhance customer satisfaction.Responsibilities:
  • Respond to customer questions via phone, email, and online platforms
  • Assist customers in troubleshooting product-related technical issues
  • Collaborate with team members to ensure service quality and customer experience
  • Provide timely feedback on customer needs and suggestions
Requirements:
  • Excellent communication skills in both Chinese and English
  • Prior customer service experience preferred
  • Familiarity with digital products and web technologies is a plus
  • Strong self-management skills to work efficiently in a remote environment
Benefits:
  • Flexible working hours and fully remote work
  • Ongoing professional training
  • Competitive salary and benefits
If passionate and proactive, join us to drive digital transformation!Please send your resume to hr@suezlabs.hk with the subject "Customer Service Representative Application"Email: hr@suezlabs.hk
Phone: 94595294

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