
Manager, Technical Project Management
- 香港
- 長期
- 全職
- Lead end-to-end solution delivery projects for IT Infrastructure and Operations
- Collaborate with different business units and stakeholders across various levels in the Company to deliver project objectives
- Manage post Go-live hyper care and ensure seamless transition to operations with focus on knowledge transfer and sufficient documentation
- Communicate with key stakeholders and provide consolidated reporting of project status, risks and issues
- Maintain continuous improvement of ITSM processes
- Collaborate with cybersecurity teams to perform emergency patching in a timely manner
- Contribute to the development of the workplace technology, technical methodologies, best practices, policies, procedures and associated documentations
- Develop, test and maintain software packages for distribution to user desktops, troubleshooting and resolving issues as they arise
- Design, promote and execute learnings and trainings, and drive participation and completion rate
- Bachelor degree in IT or related disciplines
- 12+ years of related technical experience with 5 years in managing teams
- Fluent in English and Putonghua, other language skills will have additional advantages
- PMP, ITIL, or relevant certifications are highly desirable
- Self-motivated, action and result oriented
- Well organized, good communication and reporting skills
- Strong team collaboration and interpersonal skills with multi-disciplined staff at all levels
- Strong understanding of enterprise-level technology infrastructure, digital workplace architectures and integration methodologies
- Knowledge and experience in managing Windows PC and Mobile in an enterprise environment, including support/ break-fix/ image-&-re-image / patch and any automated tools, e.g MECM, Intune and Autopilot
- Knowledge and experience in managing Windows OS deployment and application packaging
- Knowledge and experience in supporting virtual desktop
- Familiar with cloud-hosted products such as Microsoft 365 (M365)
- Experience in interacting with software and hardware external vendors
- Proficient in project management methodologies and tools, with a track record of delivering projects on time and within budget
- Able to effectively prioritize and execute tasks in a high-pressure environment
- Able to follow through tasks until completion as a team
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