Digital Business Analyst - MNC Insurance

Oliver James Associates

  • 香港
  • 長期
  • 全職
  • 4天前
We are seeking a Business Analyst to join our dynamic digital products team, supporting the development and enhancement of our digital platform (app & web). This role offers an exciting opportunity to contribute to enhance our customer's and agent's experience.Role:
  • Collaborate with peers and product owner to understand the business needs, rationale and the business value for the project
  • Work with internal & cross-functional BAs as an individual feature owner and independent contributor in the scrum team for digital projects
  • Document detailed requirements, process maps, user journeys, user stories and define acceptance criteria for development
  • Contribute with peers on the planning, design, execution, fulfilment and evaluation of assigned projects and campaigns
  • Create test cases (functional, non-functional & UI) based on user stories, identify test data and execute UAT, track issues and support resolution with technical teams
Requirements:
  • 4+ years of experience in business analysis or digital project delivery
  • Strong communication and stakeholder engagement skills
  • Experience in insurance or financial service industry will be an advantage
  • Strong business acumen, optimistic & open to constant learning
  • Resilient, quick learner, good team player
  • Fluent in Cantonese & English
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