Senior Officer, Retail Experience

Airport Authority Hong Kong

  • 香港
  • 長期
  • 全職
  • 3天前
Responsibilities:For HKIA Online Shop and Food Pre-Ordering ServicesWork closely with business operation team and retailers to ensure efficient and timely brand on-boarding, product listing and promotional collaborationsConduct ongoing research into market trends, competitor strategies, and consumer behavior to develop effective merchandising and promotion strategiesSupport the launch and execution of promotional campaignsAssist in business data analysis and monitoring product performance to drive business growthAssist in daily operations, including inventory management, order fulfillment, payment settlement and handle customers' inquiriesAssist in performing User Acceptance Test (UAT) for development and implementation of system enhancementsQualificationsRequirements:Degree in Business Administration, E-commerce, Marketing or relevant disciplinesMinimum 3 years of relevant experience in E-commerce management and/ or merchandising, with exposure in the retail industry is preferredKnowledge in E-commerce platforms, merchandising, SEO and digital analytics tools.Familiarity with web development and content management systems (CMS)Excellent organization skills with high attention to detail and ability to multi-taskProactive, flexible and capable of meeting tight deadlinesExcellent command of spoken and written English & Chinese. Knowledge of Putonghua is an advantage

Airport Authority Hong Kong