Client Executive, B2B (Japanese speaking N2) - Hybrid work mode

中西區
長期
全職

11天前

Our client is a renowned company in Tourism industry. They are seeking a Client Executive - B2B (Hybrid working mode) to join the dynamic team.Responsibilities:

Facilitate the efficient and effective establishment and administration of B2B accounts.
Respond to inquiries and resolve complaints from B2B clients with professionalism.
Conduct investigations and provide support for the resolution of case-related issues.
Ensure the timely preparation and submission of invoices, reports, and other documentation for clients.
Collaborate with Managers to cultivate and maintain comprehensive knowledge of all facets of B2B accounts.
Maintain a strong awareness of best practice business processes and ensure compliance with relevant policies.
Execute additional projects as assigned, demonstrating flexibility and initiative.

Requirements:

Bachelor's degree or above
Minimum 2 years of professional experience, preferably in client management, customer service, operations, or project management.
Experience in account servicing or sales support/administration, ideally within the banking or finance sector.
Proficient in written and spoken English, with fluency in Chinese (Cantonese and Putonghua) and Japanese (N1/ N2 level preferred).
Proficient in MS Office, with practical experience using relevant systems such as Excel Vlookup, VBA etc.

Our client offers competitive compensation and benefits, as well as a dynamic and fast-paced work environment. If you are looking for a challenging and rewarding career opportunity, apply to this exciting position by sharing your resume (in word format) with Miyako Ho ( [email redacted, apply via Company website] ).For a comprehensive list of current opportunities, please visit www.connectgroup.com.#StayConnected#ConnectedGroupAll applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

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