Williams (Hong Kong) Limited, a leading staffing services provider with over 40 years of experience in permanent recruitment, contract and temporary staffing, and court reporting services.About the roleOur client is a prominent global insurance company focused on wealth management, and they are looking to expand their team by hiring a Client support Administrator. In this role, you will play a crucial role in ensuring the efficient and compliant processing of transactions within our settlements department.What you'll be doingPerforming Know-Your-Customer (KYC) and Anti-Money Laundering (AML) checks on new and existing clientsEnsure that the information is complete and accurate, and update onto the system appropriately;Manage each case via a workflow tool, completing the relevant workflow steps as demonstrated;Conduct daily operations activities and KYC data management, Provide general support as required i.e. client emails & Calls issues or queries within the established service levels.Address feedback related to cases as required.taying up-to-date with regulatory changes and best practices in KYC and AMLAssisting with the implementation of new processes and systems to enhance operational efficiencyPerform ad-hoc tasks or related duties as assigned by management.What we're looking forIdeally 1 years' experience in a similar client services role, preferably within the Banking & Financial Services industry, Strong experience or knowledge in the KYC / AML, ComplianceFresh Graduates that is looking to progress into the finance sector also welcomeStrong attention to detail and ability to work accurately with financial and client informationExcellent communication and interpersonal skills, with the ability to interact with clients in a professional and courteous mannerProficient with good experience in Microsoft 365, Adobe, client relationship management systems.Familiarity with KYC, CDD, or Client Risk Assessment processes, as well as local regulatory requirements.A proactive and organised approach to work, with the ability to prioritize and multitask effectivelyInterested parties please upload your CV by clicking "Apply" below.All information collected will be kept in strict confidence and will be used for recruitment purpose only.
