OneAsia is a leading IT services and solution provider in Asia providing cloud based solution as well as data centre services. OneAsia’s top-tier rated data centres are located across Asia to keep our customers connected from anywhere in the world with consistent levels of quality, security and service.Partnering with the technology leaders, OneAsia is able to offer a full range of cloud computing solutions, from infrastructure, management to application software to business of all sizes without additional capital investment or strong IT support. Furthermore, OneAsia can customize data centre services such as colocation, managed services, optimization and business continuity based on customer requirements.Flexibility, reliability, and security are the core values of OneAsia. With fully redundant infrastructure, well developed systems, multi-layered security and skilled personnel, OneAsia delivers professional and reliable services to customers. With an aim to keep customers connected wherever and whenever they are, OneAsia is staying at the forefront of the industry with extensive infrastructure coverage in Greater China, Singapore, Thailand, Japan, and Korea.Responsibilities:Responsible for day-to-day operations support in AI Supercomputer Center ;Attend service hotline and coordinate problem management processes;Incident handling, problem troubleshooting and escalation to upper tier;Operate computer equipment;Coordinate and support external customers as neededRequirements:Responsible, willing to learn and with positive attitude;Good communication skills, customer-oriented;12-hour shift, 4 days a week;Exposure in data centre or service helpdesk will be an advantage;Candidate with no working experience will be considered as Trainee;Fresh Graduates are also welcome;Knowledge in Electrical / Mechanical / Fire Services / Building Services Engineering or related disciplines is an advantageYou have a career opportunity in gaining knowledge and experience in serving one of the largest Data Center providers for local and international enterprise.Attractive remuneration package and fringe benefit will be offered to the right candidate. Interested parties, we appreciate if you must send your resume stating with current and expected salary to the Human Resources & Administration Department by clicking APPLY NOW .For more information, please visit our website at http://www.oneas1a.com [link removed]Equal employment opportunities apply to all applicants. All applications and data collected will be treated in strict confidence and used exclusively for recruitment purposes. Only short-listed candidates will be invited for interview. The company will retain the applications for a maximum period of 12 months and may refer suitable candidates to other vacancies within the Group.All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.