
Client Protection Associate (Legal & Compliance)
- 鰂魚涌
- 長期
- 全職
- Monitor active projects to flag and mitigate potential risks.
- Provide guidance to delivery teams on the projects they are working on.
- Work with the rest of your regional and global team on short and long-term projects to anticipate, develop and set cutting edge industry standards in this rapidly growing sector.
- Collaborate with key internal stakeholders globally to drive progress, behavioral and procedural enhancements.
- Design and implement global operational policies and processes that protect their clients.
- Create and deliver tailored in-person and e-learning trainings to their delivery teams.
- The drive and resilience to deliver excellent service amidst tight timelines and changing circumstances.
- Career maturity and alignment - clarity of direction, commitment to getting there and awareness of how Client Protection at our client fits with your journey.
- People-oriented, emotionally intelligent team player - ability to de-escalate situations patiently and calmly, yet quickly and effectively.
- Strong communication skills - ability to communicate complex topics clearly and effectively both in writing and in person.
- Critical thinkers - comfortable assessing complex situations and making nuanced decisions based on policies and processes.
- Bachelor's degree, with strong academic credentials in any field and noteworthy extracurricular leadership.
- 0-2 years of work experience; preferred in related fields such as law, risk management, consulting, operations or compliance. Recent graduates with high potential are also welcomed.
- Fluency in written and spoken English is essential.
- Fluency in a relevant foreign language is a plus.
- Work visa will be sponsored by the company if required.
- Proficiency in Excel, PowerPoint and Word.
- Proficiency in SQL is a strong plus.
- Experience with multiple reporting mediums (e.g., Tableau, Periscope, etc.) is a plus.
- Basic salary of HK$330,000 per annum.
- 15 days annual leave, six months full maternity leave, and six weeks full paternity leave.
- Private medical & dental insurance, and annual health check-up.
- Tax-advantaged housing allowance up to 50% of monthly base salary.
- In office Monday to Thursday (option to WFH each Friday and four extra days per quarter).
- State-of-the-art office with amenities in the heart of Hong Kong.