Senior Administrator - KYC / AML Transaction

WilliamSelect

  • 香港
  • 長期
  • 全職
  • 2天前
Williams (Hong Kong) Limited, a leading staffing services provider with over 40 years of experience in permanent recruitment, contract and temporary staffing, and court reporting services.Our client is a prominent global insurance company focused on wealth management, and they are looking to expand their team by hiring a Senior Client support Administrator. In this role, you will play a crucial role in ensuring the efficient and compliant processing of transactions within our settlements department.What you'll be doing
  • Performing Know-Your-Customer (KYC) and Anti-Money Laundering (AML) checks on new and existing clients
  • Ensure the speed and quality of dealing with all Customer Service enquiries and telephone calls relating to all existing Unit Linked policies matches or exceeds agreed standards
  • To provide support to the Manager to ensure efficient running of the day to day operations of the Transactions Team in order to meet agreed Service Standards.
  • Conduct daily operations activities and KYC data management, response to Email & Calls issues or queries within the established service levels.
  • Processing a high volume of financial transactions accurately and in a timely manner
  • Maintaining detailed records and documentation to support transaction processing
  • Manage risk and controls to ensure that comply with the Data Protection act in UK and the Personal Data (Privacy) Ordinance in HK
  • Staying up-to-date with regulatory changes and best practices in KYC and AML
What we're looking for
  • Ideally 2-3 years' experience in a similar role and have practical knowledge of the financial service industry.
  • Strong experience or knowledge in the KYC, Compliance: accounts screening, data updates, customer facing, etc
  • Strong attention to detail and ability to work accurately with financial and client information
  • Excellent communication and interpersonal skills, with the ability to interact with clients in a professional and courteous manner
  • Proficient with good experience in Microsoft 365, Adobe, client relationship management systems.
  • Familiarity with KYC, CDD, or Client Risk Assessment processes, as well as local regulatory requirements.
  • A proactive and organised approach to work, with the ability to prioritize and multitask effectively
  • Excellent communication skills to deal with brokers / clients on emails and phone calls, and creation of formal written communication
Interested parties please upload your CV by clicking "Apply" below.All information collected will be kept in strict confidence and will be used for recruitment purpose only.

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