Senior Technical Service Officer (IPT)
- 灣仔區灣仔
- 月薪 港幣15,000元
- 長期
- 全職
- Carry out installation and maintenance work for IPT system, Adjunct, Call Centre solution, Structured Cabling system, PC Lan and Server solution, IP phones and other technologies
- Install / configure IPT systems and implement customized solutions to fulfill customer’s requirement
- Interact with customers, collect requirements and translate customer’s business requirement to system configuration, prepare document and proposal
- Provide training to customers
- Work in irregular hours including overnight when required
- May require to travel overseas or the PRC to meet business needs
- Higher Diploma holder in Electronic Engineering or Information Technology or equivalent with 3 years working experience in IT or telecommunication field
- Experience in PABX/IPT & adjunct systems or UPS/Power systems, such as Voice Mail, IVRS & Call Accounting System etc. with Vendor certification as an added advantage
- Good knowledge and experience on Lan/Wan, Router/Switch, Wireless Lan, Linux and Window OS etc. with Vendor certification (MCSE/CCNA/CCNP etc.) as an added advantage
- Good communication & presentation skill
- Customer-oriented, responsible, independent, and able to work under pressure
- Good command of written and spoken Chinese