CUSTOMER SERVICE SENIOR ASSOCIATE (HOTLINE) (5-day work)

Harbour City Estates

  • 尖沙咀
  • 長期
  • 全職
  • 20小時前
HARBOUR CITY, the flagship property of Wharf Real Estate Investment Company Limited, situated in the commercial hub of Tsim Sha Tsui, boasts 8.4 million square feet of prime commercial space comprising offices, retail shops, serviced apartments, hotels and club, and approximately 2,000 car parking spaces. With its over 450 shops including about 50 restaurants and one cinema, Harbour City is home to Hong Kong's largest shopping, dining and entertainment centre.Join our winning team and make a difference in your career!We sincerely invite high caliber, committed and professional candidates who are intelligent, dynamic and with good business acumen to join us. Interest parties are invited to send full resume to [email redacted, apply via Company website].Job Responsibilities:
  • To handle telephone enquiries and complaints from public and tenants in a professional manner
  • To update information database and consolidate reports
  • To perform administrative and ad-hoc duties as assigned
  • 8-hour shift duty is required
Requirements:
  • Good communication and interpersonal skills with good telephone manner and customer focus
  • Form 5 / DSE or above
  • Experience in property management or hospitality industry is preferred, especially in report centre or control room
  • Fresh university graduates with some part-time experience in hotline service will also be considered
  • Good command of written and spoken English and Chinese (including Putonghua)
  • Proficiency in MS applications (Word, Excel and Chinese Word Processing)
We offer competitive remuneration package that commensurate with experience and qualifications. Fringe benefits include 5-day work week, general holidays, 14 days of annual leave, employer’s top-up MPF contribution, family medical plan, training sponsorship, employee wellness programs and other benefits.Interested parties are invited to contact us by WWhatsApp 9864 8078 or send full resume stating contact telephone number, date available, present and expected salary by pressing “Apply Now” below.(Personal data provided will be used strictly in accordance with the Company’s personal data policy which is available upon request.)Harbour City Estates Limited
PMC licence / 物業管理公司牌照 (C-711379)

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